Privacy Policy

At TheTravelOn, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing address, and payment details when you book a tour, hotel, or taxi.
• Travel Preferences: Destination preferences, travel dates, group size, and special requests.
• Technical Information: IP address, browser type, device information, and cookies for website analytics.
• Communication Data: Messages, inquiries, and feedback you submit through our contact forms or email.

2. How We Use Your Information

We use your information to:

• Process Bookings: Confirm and manage your tour, hotel, and taxi reservations.
• Provide Customer Support: Respond to your inquiries and provide assistance.
• Personalize Experience: Tailor recommendations and offers based on your travel preferences.
• Send Updates: Notify you about booking confirmations, travel tips, and promotional offers.
• Improve Our Services: Analyze website usage and customer feedback to enhance user experience.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share information with:

• Service Providers: Hotels, taxi companies, and tour operators to fulfill your bookings.
• Payment Processors: Secure payment gateways for transaction processing.
• Legal Authorities: If required by law or to protect our rights and safety.

4. Data Security

We implement industry-standard security measures to protect your personal information, including:

• SSL Encryption: All data transmitted between your browser and our server is encrypted.
• Secure Storage: Your data is stored on secure servers with restricted access.
• Regular Audits: We conduct periodic security reviews to ensure data protection.

While we strive to protect your data, no method of transmission over the internet is 100% secure.

5. Cookies

We use cookies to enhance your browsing experience. Cookies help us:

• Remember your preferences and login details.
• Analyze website traffic and user behavior.
• Provide personalized content and advertisements.

You can control cookie settings through your browser preferences. Disabling cookies may affect some features.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies.

7. Your Rights

You have the right to:

• Access: Request a copy of your personal data.
• Correction: Update or correct inaccurate information.
• Deletion: Request deletion of your personal data, subject to legal obligations.
• Opt-Out: Unsubscribe from marketing communications at any time.

8. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with data, please contact us.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of changes by posting the updated policy on this page with a new "Last Updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: inquiry@thetravelon.com
• Phone: +91 891 849 7353
• Address: Gangtok , Mg marg, 734001 Gangtok, Sikkim